Conditions d’utilisation

einvitation is operated by Noor Inc, 95-390 Kuahelani Ave, Mililani, Hawaii, United States. In these terms, "we", "us" and "our" mean Noor Inc, and "you" means the person or organisation that creates an account.

By creating an account, starting a free trial, buying a plan or publishing an invitation, you agree to these terms, to our Acceptable Use Policy and to the other policies linked from them. If you use einvitation for a company or another organisation, you confirm that you are allowed to accept these terms on its behalf.

einvitation lets you design digital invitations from templates, publish them at a link, share them by email, WhatsApp, SMS, social networks or QR code, collect replies (RSVPs) and registrations, and check guests in on the day. Depending on your account type and plan it also includes:

• Personal: guest lists, personal links, messages and photo galleries, analytics and reminders.
• Event Planner: clients and a pipeline, tasks, calendar, run sheets, vendors and budgets, client approval, a client portal, your own templates, team members and, on some plans, white label.
• Corporate: registration pages with capacity, waitlists, approvals and custom questions, a Brand Kit, team roles, attendance reports, name badges, thank-you emails, surveys, certificates and, on some plans, sending from your own domain.
• An AI design assistant that suggests designs and wording from your descriptions.

We keep improving einvitation, so features may change. If we remove a feature that is a main part of a paid plan you're on, we will tell you in advance and, where appropriate, offer a pro rata refund or another plan.

You must be at least 18 years old, or have the permission of a parent or guardian, to create an account. The information you give us, including your country, must be accurate. Your country is set at signup, decides the currency and regional price you pay, and can only be changed by contacting support.

You're responsible for keeping your sign-in details safe and for everything done under your account, including by team members you invite. Turn on two-factor authentication, use a strong password and tell us at support@einvitation.app straight away if you think someone else has access.

You choose an account type (Personal, Event Planner or Corporate) at signup and can switch in Settings. Switching changes the tools you see. Paid plans move to the same level in the new type and you may be asked to pay the difference.

Event Planner and Corporate accounts can invite team members with roles. The account owner is responsible for who they invite, the roles they give, and for removing access when someone leaves.

Planners can give clients a private approval link and a passcode protected portal. Anyone can be given a check-in link protected by a PIN. You are responsible for sharing these links, passcodes and PINs only with the right people and for changing them if they leak.

You keep ownership of everything you upload or write: text, photos, logos, guest lists and replies ("your content"). You give us a worldwide, non-exclusive, royalty free licence to host, store, copy, adapt (for example resize images or translate text on request), display and deliver your content, only to run einvitation for you and your guests, and for as long as it stays on the service.

You confirm that you have the rights to your content and a lawful basis to add each guest's details and to contact them. For guest data you are the controller and we are your processor, as described in our Data Processing Agreement.

Guests who reply to an invitation, leave a message or upload a photo agree that the host can see it. Where you turn on review, nothing guests post appears until you approve it. You are responsible for moderating what appears on your invitations.

The templates, illustrations, photos, fonts, code and software that make up einvitation belong to us or our licensors. While you have an account, you may use them to create and publish invitations through einvitation. You may not extract them to use outside the service, resell them, or build a competing template library from them.

Premium templates are available on paid plans. If your plan ends, invitations already published with a premium template stay online, but you can't start new events with one until you upgrade again.

Event Planners can save their own designs as templates. Those remain yours and are visible only to your account and your team.

The AI design assistant sends the prompt you type and relevant parts of your design to the AI provider we use to produce a suggestion. Don't include personal data about guests in prompts. Suggestions may be inaccurate or similar to content produced for others; review them before you publish. You own the output you choose to use, to the extent the law allows.

AI use is measured in tokens. Each plan includes an allowance that refills automatically. We may limit or pause AI features to protect the service.

Every account type has a Free plan and paid plans, billed in advance for the billing period you choose (for example 6 months or 1 year). Prices are shown in the currency of your country (US dollars where we do not support it), and you are charged exactly the amount shown in Billing. Taxes are added where the law requires.

New accounts may get a free trial of the paid tools of their type for a limited number of days. No card is needed. When the trial ends you stay on Free unless you choose a paid plan. Premium templates are not part of the trial.

Payments for einvitation are charged by Noor Inc and processed by Stripe, our payment provider. You enter your card details on Stripe's secure checkout, so Stripe handles them and we never see or store your full card number. Subscriptions renew automatically until you cancel. If a payment fails we will retry and may move the account to Free if it can't be collected.

We may change prices. We will tell you at least 30 days before a price change applies to your subscription, and it will apply from your next renewal. Cancellations and refunds are handled by Noor Inc and covered by our Refund and Cancellation Policy.

Plans have limits, such as active events, guests or registrations per event, clients, team seats, storage and AI tokens. When you reach a limit, the related action is paused until you archive something or upgrade; we don't delete your data because you hit a limit.

Email sending is rate limited to protect deliverability. We may pause sending from an account whose emails generate high bounce or complaint rates.

You must follow our Acceptable Use Policy. In short: no spam, no unlawful, hateful or harmful content, no impersonation or phishing, no attempts to break or overload the service, and no collecting data about people without a lawful reason. We may remove content or suspend accounts that break it.

We work hard to keep einvitation available and fast, but we don't promise it will be uninterrupted or error free. Planned maintenance is scheduled for quiet hours where possible. Support is available through the Help Center in the dashboard and at support@einvitation.app. Pro plans get priority support.

You can stop using einvitation and ask us to delete your account at any time from the Help Center. We will confirm by email, then remove the account and everything in it. Export anything you want to keep first.

If you only want a break, you can deactivate your account yourself in Settings > Account. We email you a code to confirm it is you. While the account is deactivated, your published invitations are offline, your team cannot use the workspace, we stop sending you reminders and updates, and auto renew on a paid plan is turned off. Nothing is deleted: sign in again and choose Reactivate to pick up where you left off. A deactivated account is still an open account under these terms.

We may suspend or close an account if you seriously or repeatedly break these terms, if we must by law, or if the account puts other people or the service at risk. Where it's reasonable, we will warn you first and give you a chance to fix the problem and export your data.

When an account is closed, published invitations go offline and your data is deleted within 30 days, except where we must keep some records by law (for example invoices).

Nothing in these terms limits liability that can't be limited by law, such as for death or personal injury caused by negligence, or for fraud.

Subject to that, we are not liable for indirect or consequential losses, or for loss of profit, revenue, goodwill or data that you could have avoided by keeping your own copies. Our total liability in any 12 months is limited to the greater of the amount you paid us in that period and 100 US dollars.

If you use einvitation as a consumer, you also have legal rights that these terms don't affect.

If you use einvitation for business, you agree to cover our reasonable costs if someone brings a claim against us because of your content, your guest data or your breach of these terms.

We may update these terms, for example when we add features or when the law changes. We will tell you about material changes by email or in the dashboard at least 30 days before they take effect. If you don't agree, you can cancel before they apply.

These terms are governed by the laws of England and Wales, and its courts have jurisdiction. If you are a consumer living elsewhere, you keep the protection of the mandatory laws of your country and may bring claims in your local courts.

Please contact us first at support@einvitation.app. Most problems are solved quickly that way.

Email support@einvitation.app for any question about these terms, your account or einvitation.

einvitation is operated by Noor Inc, 95-390 Kuahelani Ave, Mililani, Hawaii, United States. Payments, cancellations and refunds are handled by Noor Inc.